Controlling Adaptation at the Edges: Dual-process Exploration Capability
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چکیده
This research uses dual-process models of individual cognition to build a theory of organizational dual-process exploration capability: the ability of distributed managers to make tradeoffs between exploitation and exploration in response to mechanisms deployed centrally. Through ongoing adjustment of slack and managerial discretion at distributed locations, the theory explains how central leadership can dynamically invoke exploration at the edges and why they should. To investigate the theory, we report results of a field study of a major retail chain.
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